Customer Information Privacy Policy at Valis Luxury Dental

At Valis Luxury Dental, we understand that your personal information is a valuable asset and must be strictly protected. Therefore, we have developed and are committed to implementing a clear, transparent privacy policy that complies with all current legal regulations.

1. Purpose of Information Collection

We only collect necessary personal information for the following purposes:

To provide dental consultation and appointment scheduling.
To update medical records to ensure continuous and accurate treatment.
To send notifications about customer care programs, special offers, and follow-up schedules.
To improve service quality and enhance the customer experience.

Collected information may include: full name, phone number, email address, date of birth, oral images (if applicable), and treatment history.

2. Commitment to Information Security and Storage

Valis Luxury Dental is committed to:

Never sharing, exchanging, or disclosing customer information to third parties under any circumstances, unless authorized by the customer or required by legal authorities.
Applying advanced security measures, including firewalls, data encryption, and internal access restrictions.
Safely storing customer information in our internal management system, with a maximum retention period of 10 years from the last treatment date.

3. Customer Rights

Customers have the right to:

Request access to, edit, or delete their personal information at any time.
Opt out of receiving marketing communications from Valis Luxury Dental.
File a complaint if they believe their information has been misused or handled improperly.

4. Customer Responsibilities

Customers are kindly requested to:

Provide accurate, complete, and up-to-date information when registering for services.
Keep their personal account (if any) secure and refrain from sharing it with others.
Immediately notify Valis Luxury Dental of any suspected data breaches or unauthorized access.

5. Privacy Policy Contact

If you have any questions or concerns regarding our privacy policy, please contact:

Hotline: 085.998.9999
Website: valisluxury.vn